Comments for Aaron Kavlie

Comment on Amazon.com just closed my seller account. No warning, no details. by bibliomaniac

bibliomaniac — Mon, 02 Jan 2012 22:00:38 +0000

Even though your account has been reinstated, your experience is a wake-up call. I depend on Amazon for my living. I have for almost 10 years. But I recently received 2 negative feedbacks and, consequently, a warning from Amazon to improve my performance. I may sell my more valuable books on ebay and etsy now. Or I might give up selling used books altogether and try another business. Too bad.

Comment on Amazon.com just closed my seller account. No warning, no details. by Amazon Robbed Me

Amazon Robbed Me — Mon, 19 Dec 2011 20:14:27 +0000

SHAMED BY AMAZON
For the last 4 years i have been selling various things on Amazon. Sometimes i sold very little for long periods of time. Recently i realized that I could make money buy selling items quite frequently. Today I proceeded to email most of the people that have ever purchased for me over the last 4 years (about 100 people). I understand the actions that Amazon took, but the ODR rate can be impacted by negative feedback. However someone can leave negative feedback because you cancelled the order which has nothing to do with a defect. So I decided to make a website to share the status of this claim. If i only had 200 dollars in my account i wouldn’t mind but i have almost 2k, and i was hoping on getting that money. Im taking the necessary actions to let the BBC now as well at the CEO of Amazon. Thanks for your support. My email is Amazonrobbedme@gmail.com. I would love your support. Thanks

Comment on Amazon.com just closed my seller account. No warning, no details. by Wesley Z

Wesley Z — Wed, 14 Dec 2011 16:05:09 +0000

I recently had this same type of thing. Amazon used to be a very good company, but these “account closures” are pretty mean with no real room for appeal. Like you I just did it to sell my school books back and clean out my closet from time to time. Amazon needs to wake up before Google starts theirs and we all go there.
Personally after this email I can not wait until there is a competitor. I love my Kindle but no appeal is not very polite.

Comment on Amazon.com just closed my seller account. No warning, no details. by Aaron Kavlie

Aaron Kavlie — Tue, 13 Dec 2011 18:45:16 +0000

I’d like to shop at other stores where I know of good alternatives (ex. Newegg, Crutchfield), but it’s hard to walk away from them 100%. The experience is still fantastic as a shopper (huge selection, reviews, great prices, free & fast shipping over $25, etc.). But I won’t have the warm fuzzy feeling about Amazon any more if they don’t resolve this.

Comment on Amazon.com just closed my seller account. No warning, no details. by Kyle

Kyle — Tue, 13 Dec 2011 18:42:30 +0000

I wouldn’t open a new account, that would only make things worse, particularly if they manage to make an association between that one and your current one. Amazon has made it pretty clear that they want nothing to do with you from now on, and they don’t have much interest in debating the issue. If you want you can try some of the suggestions given here for escalating the issue, and the publicity you’re getting off this might actually cause someone in PR to take notice. Baring that I’d say find someone who doesn’t treat their customers (and you are a customer, you’re consuming a service they provide and paying for the privilege) like scum. Admittedly the list of companies that won’t treat you like scum is getting pretty thin on the ground, but maybe this latest bout of corporate shaftings will be an opportunity for someone. This sort of thing is exactly what something like bitcoin was supposed to help protect against by cutting out the middle man, so maybe it will take off again, or maybe not (it’s barely limping along right now), who knows.

Comment on Amazon.com just closed my seller account. No warning, no details. by Maintenance Man

Maintenance Man — Tue, 13 Dec 2011 18:33:30 +0000

Yeah the real takeaway is to make sure you have multiple channels for sales if you want to keep selling. Amazon + eBay + Craigslist required. Otherwise you run the risk of being left stranded. Sad to say.

So are you going to stop making purchases from Amazon because they screwed you. I would.

Comment on Amazon.com just closed my seller account. No warning, no details. by Aaron Kavlie

Aaron Kavlie — Tue, 13 Dec 2011 17:57:30 +0000

Mark, I did move earlier this year. A closed account associated with a previous tenant was the only possible cause for this that I could think of.

If that’s what did it though, it’s a pretty crude association — wouldn’t my history with my previous address filter out that association in any competently designed fraud detection software?

I’m not about to set up a new business identity and mailing address to start selling there again; it’s just not worth it for me. I doubt the new mailing address could even be done without faking it — do they allow PO boxes?

Based on what I’ve read, I’m not sure there are any avenues open now for reinstatement.

Comment on Amazon.com just closed my seller account. No warning, no details. by mark

mark — Tue, 13 Dec 2011 17:47:42 +0000

Did you move your address? It is possible that somebody else at your address once had an Amazon account. They use a variety of criteria to detect whether somebody who they have banned in the past is trying to set up another account. Address, SSN, bank account, name, company name are all clues they use to keep scammers off their site. There are probably other things too.

You could set up a new business entity with a new EIN and new bank account and new mailing address and you should be able to resume with another account. Unfortunately you would have to build up your reputation again.

If you think it is just a mixup with the address you should keep trying for reinstatement.

This has happened to me and I had to start over.

Good Luck!

Comment on Amazon.com just closed my seller account. No warning, no details. by Aaron Kavlie

Aaron Kavlie — Tue, 13 Dec 2011 17:40:55 +0000

simha, I can’t really be sure, thanks to Amazon.com — they will not provide any details about the other account that was closed.

In my experience Amazon does answer to the shopper, but not to the seller.

Comment on Amazon.com just closed my seller account. No warning, no details. by simha

simha — Tue, 13 Dec 2011 17:33:50 +0000

Why should we believe you. How can you be sure none of your friends or relatives havent misused your identity? As per me, amazon is holding the final word because, it is answerable it its customer. I have also heard amazon is the most customer friendly retail website till date. No offense. Just a thought